We are Amazing Toys Africa (PTY) Limited. (hereinafter referred to as "we" and "the company"), and we own and operate the website. Our website provides a convenient shopping mode through the Internet.Please read the following terms and conditions carefully. By using the website, you agree to be bound by the following terms and conditions.We reserve all rights to change these terms and conditions at any time and from time to time without notice. The revised terms and conditions will be effective from the date of publication. If you continue to use our website and our services, you are deemed to have agreed to the latest version of these terms and conditions. The meanings of certain terms used in the terms and conditions: "We" refers to the name or name of the person or company providing the service. "You" is a reference to the person to whom we provide services or deliver goods and the person who is required to pay for the goods we deliver. "Content" refers to all text, images, logos, icons, photos, images, mobile visual concrete images or sound combinations and images, sound effects, computer programs selected, shown or used on or related to our website And other materials. "Commodity" refers to the goods or services that you have ordered and will pay for through our website "Intellectual Property Rights" refers to any and all patents, trademarks, domain name rights, design rights, copyrights and database rights (regardless of whether they have been registered and registered for any of the above or the right to apply for registration of any of the above), the right to confidential information and All other intellectual property rights of similar or corresponding nature that may exist anywhere in the world at present or in the future. "Service" has the meaning given in Article 1. "Website" refers to the website of "Amazing Toys Limited." and any related websites linked to it. "User Content" has the meaning given in Article 1.
You must register with us when using the service or making an order. By registering, it means that you declare (and we have the right to rely on such declarations accordingly) that you are 18 years of age or older and have the ability to constitute a legally binding contract. When you use our services, you agree to: Provide true, accurate, up-to-date and complete information about you when filling in the registration form; and Maintain and update your registration information in real time to ensure that the information is true, accurate, current and complete. If we have reasonable grounds to suspect that any information is false, inaccurate, not up-to-date or incomplete, we have the right to suspend or terminate your registration.
We are responsible for administering the website, arranging the order processing process and completing the delivery of the goods you have ordered through our website. When you place an order, it means that you purchase the goods at the specified price of the goods. Once you submit it, you cannot cancel the order, even if we have not accepted or rejected your order. We will confirm by email that we have received your order. The confirmation email will provide: Your order details, Details of the price charged, Your order follow-up information, and Information expected to be sent and delivered. This communication will mean that we accept your order. You can track the status of your order online. We accept your order will only cover the products specified in the confirmation, and may not cover all the products you ordered. If this is the case, when we issue further acceptance confirmations for the rest of your order, your order for that part of the order will be accepted. We reserve the right to reject or cancel orders for any reason at our sole discretion, including but not limited to: The goods you ordered are out of stock; Fail to arrange delivery for your region; or The price of one or more items ordered by you is incorrect due to human or computer errors. If we cancel your order, we will notify you by email, and will deposit any amount deducted from your credit/debit card into your account as soon as possible and within 30 days from your order. You accept that we do not need to make any compensation for your dissatisfaction.
Local Shipping (Gauteng Region)
R90.00 delivery fee, free delivery for orders exceeding R3000.00 excl. high risk areas.
Delivery T/T 2-4 days.
National Shipping
R90.00 delivery fee, free delivery for orders exceeding R3000.00 excl. high risk areas.
Delivery T/T 3-5 days.
Overseas Shipping
For special delivery arrangement, please contact us sales@amazingtoys-africa.co.za for arrangement.
Please note that any orders placed after 12h00 (South African local time) will
be processed the next business day. Saturday, Sunday and public
holidays are not considered business days for order processing.
Thank you for choosing Amazing Toys Africa and purchasing our products. As the nature of products is DIY (Do it yourself), please review our following return policy.
Returned item must comply with our policy:
1. If products arrived damaged, misplaced or defective, please email us (customercare@amazingtoys-africa.co.za) specific parts with your order details for replacement.
2. You may be responsible for the shipping costs for returning the parts.
3. We will send replacement by courier of our choice after receiving consumer’s postal address and contact number.
4. We do not accept any returns if unused or after 30 calendar days from ship date.
If you have any questions, please feel free to contact our customer care advisor for assistance. Thank you for your support!
FAQ
I am a teacher and want to buy a lot of products as teaching tools. Are there any special offers?
We welcome any distributors, schools or business deal. If you have any questions, please contact us at sales@amazingtoys-africa.co.za, and our sales representatives will reply immediately after receiving your email.
We will keep all emails and personal information privately, and never sold to any third party, we will send emails for order confirmation and shipping confirmation single time.
Battery(ies) included in the package? Which type of battery do I need?
Battery(ies) are not included. Various brand AA batteries are workable with our products, but please be reminded not to mix different types / new and used batteries. Please pay attention to Battery Information in the instruction manual.
Does the package contain chemical solutions? Where can I buy bubble solutions?
Does not include chemical solutions. We do not sell bubble solutions; some product manuals provide solution making guides. Or we are recommended that you purchase solutions at local shop.
Does the box contain stationery?
Does not include stationery required for certain toys, such as memo paper and pens. It is recommended to buy stationery at local store.
The paint is used up, can I buy a new one from your company?
Sorry we don’t sell paint separately, please purchase paint from local stationary or toy shops.
Where can I buy the decagonal paper after I use it up?
These are ordinary papers; you can cut any shape on paper yourself to easily make a decagonal paper.